Privacy Policy
Welcome to Citi Cash Pest & Termite. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website citicashpesttermite.com
- Information We Collect: We may collect the following types of information when you submit a form on our website:
- Personal Information: Full name, email address, and phone number, provided voluntarily through form submissions.
- Non-Personal Information: IP address, browser type, device information, and usage data are collected automatically.
- Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience and analyze website traffic.
- How We Use Your Information: We use the collected information for the following purposes:
- To respond to inquiries and communicate with users.
- To process and manage requests submitted through our forms.
- To provide, operate, and improve our website and services.
- To send promotional materials, if opted-in.
- To analyze website traffic and user behavior.
- To comply with legal obligations.
SMS Messaging Privacy
Citi Cash Pest & Termite may collect your mobile telephone number when you request service, request an estimate, schedule an appointment, become a customer, or otherwise provide your contact information to us.
We may use your mobile number to send transactional and informational text messages related to your account, appointments, scheduled services, technician arrival information, service reminders, billing or account notifications, and other customer service communications.
If you separately consent to receive marketing messages, we may also send promotional text messages regarding special offers, discounts, seasonal services, new services, and other marketing communications from Citi Cash Pest & Termite. Marketing consent will be collected separately from transactional or informational SMS consent.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. To rejoin the messaging program after opting out, reply START or provide consent again. For assistance, reply HELP or contact Citi Cash Pest & Termite at (361) 827-BUGS or gotbugs@citicashpest.com.
Personal information will not be shared with third parties for marketing purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We may share information with service providers and technology vendors when reasonably necessary to operate our business, provide pest control services, process transactions, communicate with customers, maintain our systems, or provide the SMS messaging services described above.
- Sharing of Information: We do not sell, rent, or share your personal information with third parties except in the following cases:
- With service providers who help operate our website and business.
- When required by law or legal process.
- In case of a business transfer, such as a merger or acquisition.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience. You can control cookie settings through your browser preferences.
- Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
- Data Security: We implement reasonable security measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
- Your Rights and Choices: Depending on your jurisdiction, you may have rights regarding your data, such as access, correction, deletion, or opting out of marketing communications. To exercise these rights, contact us at gotbugs@citicashpest.com.
- Retention of Information: We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
- Changes to This Privacy Policy: We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
- Contact Us: If you have any questions about this Privacy Policy, please contact us at:
Citi Cash Pest & Termite
gotbugs@citicashpest.com
303 N Laurent St Victoria, TX 77901
(361) 827-BUGS
